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How can we help?

Answers to common questions. Can't find yours? Write to us.

How long does it take to create?

The movie preview takes about 30 seconds, and the final 1080p movie is ready 1–2 minutes after payment. A card is ready in under a minute, a song or a video in a few minutes.

Do I need to sign up?

No. You can go through the movie builder and the greeting wizard without signing in, and the preview is free. Signing in with email or Google is only needed at the payment step, so we can save your order.

Which photo works best?

One photo where the face is clearly visible: JPEG, PNG or HEIC up to 15 MB. A close-up in good light is best. If the photo is too small or blurry, we'll let you know.

Is this a face swap?

No. The photo is simply placed into the scene, on billboards, screens, newspapers and posters. We don't swap faces, animate them or clone voices.

Which language will the greeting be in?

Any of five: English, Czech, Polish, Ukrainian or Russian, regardless of the language of the site. The narrator says the name as a separate sentence, and you can adjust the stress.

Can I change something afterwards?

Yes. Every format includes free regenerations, and the movie includes 3 re-renders (change the photo, name, caption or language). Previews don't use up your limit.

How do I pay?

By card, Apple Pay, Google Pay, BLIK or Przelewy24 via Stripe. Prices are shown in your country's currency and are final, with no extra charges at checkout.

How long are files stored?

Finished greetings are stored free of charge for 90 days. Download them from your account. We'll send you a reminder email 7 days before deletion. After that the files are deleted permanently and cannot be restored. Uploaded photos are deleted as soon as your order is ready.

Contact us

We reply within one business day in English, Czech, Polish, Ukrainian and Russian.

Write to us